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Were the worlds leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.
Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine whats possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.


Job Details



INSPIRE SUCCESSFUL DECISIONS


Kantars Worldpanel division is searching for a dynamic, collaborative and passionate
Client Manager
to join our teams of Client Service experts based in Sant Cugat, Barcelona, Spain this is an incredible opportunity to be a part of our exciting vision for the future!


Role's Mission


Does the idea of working with a large set of information and complex data, using innovative analysis techniques in order to achieve the best solutions for leading fashion and beauty brands in the market attract you?

Were looking for a passionate and confident candidate, who is able to inspire, challenge, influence and shape client briefs by being collaborative, insightful and extremely passionate about generating insights through Shoppers data.

This
Client Manager
role will be supporting the Client Director on partnering, managing, and supporting several key lead Fashion and Beauty players by supporting them growing their businesses and generate incremental ROI by helping them use consumer panels data to generate strategic and better-informed business decisions.

This position will involve a high level of client interaction and relationship management, as well as designing and delivering impactful projects for a wide range of contacts and business needs. We expect you to be able to drive client impact by maximizing the use of purchase panel insight, influence an audience and collaborate internally and externally to grow and develop successful relationships.

If youre willing to go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in, apply for a career thatll be out of the ordinary and join us!


Key outcomes

Be responsible for managing your own day-to-day workload on the area of the business you have responsibility for and establishing priorities with the client as needed we expect you to anticipate client demands and proactively find solutions, rather than just answering requests.
Deliver presentations to clients that meet the objectives of the clients briefs, which secure production and interpretation of data insights that highlight relevant patterns, and implications to their businesses as youll offer actionable recommendations.
Create and maintain strong relationships with all main client decision makers/budget holders, developing the application of consumer panel as a solution to answer business questions to ensure a strong influence on client thinking.
Use these relationships and touchpoints to understand your clients challenges and wider goals, and partner with them to help answer their questions through either contracted services or suggesting bespoke ad-hoc projects.
Develop opportunities to grow revenue for the team with a focus on widening our network, identifying client issues, and co-creating innovating solutions with our data.
Work with the Client Director to create and drive forward account plans for your portfolio.
Spot opportunities to increase client access to our data, as well as work with experts from across the business to convert new opportunities and ensure client ROI.
Work closely with the more junior members of your team to coach them in their development, acting as a role model and providing helpful feedback when appropriate.
Develop a good knowledge of category and brand awareness and utilise it in identifying and explaining key influences on market performance.


Key Capabilities


Your background will ideally look like this

Bachelors Degree in Marketing, Economics, Statistics, Management, Sociology, Econometrics or equivalent fields.
Minimum of 2-3 years of previous professional experience in Client Management and/or Market Research roles (preferably in the FMCG industry) with a proven record on building successful relationships with clients..
Full business proficiency in Spanish (C2 minimum) and English (B2 Level Minimum).
Proven business experience with MS Excel (e.g., Advanced Formulas; Pivot Tables) and MS Power Point.
Possesses strong verbal and visual presentation skills with the ability to articulate in a confident and composed manner insightful and impactful presentations.
Experience delivering business analysis-based consulting projects with the ability to provide value added client insights, and present complex data clearly and incisively.


With the following qualities

Inquisitive, with critical thinking, and demonstrate genuine passion for consumer behaviour.
Enjoys actively looking for new and more efficient ways of improving processes, raising standards, reducing errors, and overcoming omissions.
Is proactive, optimistic, and willing to get involved to achieve the team's goals and objectives.
Is highly collaborative and adaptable with the ability to work effectively within different cultural and technical environments.
Possesses outstanding communication and interpersonal skills in order to comfortably connect with partners at all levels across the organization and facilitates discussions in a constructive manner.


The following, although not mandatory, will be appreciated

Previous working experience in the FMCG industry.
Familiarity with fundamental statistical concepts and analysis.
Experience working with shoppers data and/or consumer panels data and insights.
Experience on working with complex Data Sets (preferable experience with consumer panels both on Usage and Purchase), by showcasing effectiveness in analysing, interpreting and articulating data with business implications.
Previous experience working within a multicultural business environment and developing solid working relationships with clients and colleagues from different countries and cultures.



Privacy and Legal Statement


Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (Kantar). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit (link removed).

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Additional Job Description
KANTAR
Division Worldpanel

Understand People, Inspire Growth



Country

Spain


Why join Kantar?


We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. Were dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like youre not an exact match, wed love to receive your application and talk to you about this job or others at Kantar.