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Operations Analyst
Location:
US-VA-Richmond
Jobcode:
3595576
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Immediate need for a talented Operations Analyst. This is a 12+ months contract opportunity with long-term potential and is located in Richmond,VA(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 23-36388 Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).Key Requirements and Technology Experience: Required Keywords: (Operations Specialist/Supervisor/Warehouse Manager All Energy/ Electricity or ONGC Domain.) High Level Project Overview: monitor and dispatch outage trouble calls, analyse outage calls that come in to determine location of problem, prioritize all emergency work, outage and non-outage work for first responders, talk with customers to determine power issues they are having. multi-tasking (handling changing priorities constantly). computer based skills (all Windows applications, typing, etc.). good customer service skills (talking to customers). data analysis (review multiple information sources to determine appropriate action) Dispatch skills (call centers, 911 operations centers, utilities, etc.). Looking for energetic and personable candidates who have a good customer service personality that can talk with customers and field workers all day with a good attitude even during stressful or busy times. Being coachable/trainable because there is so much to learn with this position. High School Graduate / GED Our client is a leading Energy and Utility organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.#prof

Pyramid Consulting Inc.

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