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The Team Lead Revenue Cycle is responsible to assist the Department Manager in overseeing the employees who are on-site in a hospital or within an office. This individual will assist the Department Manager with other duties such as evaluating the progress of the Account Resolution Specialists, Customer Service Representatives and/or Early-Out Representatives maintaining employee records, quality assurance, etc.






Responsibilities:







Lead, supervise and develop departmental teams

Oversee and direct the daily activities of the Receivables staff (onsite and/or office)

Coordinate account inventories and report daily/weekly to the Department Manager

Prepare and conduct staff training

Maintain time and attendance records for staff

Problem solve operational issues.

Delegation and inspection of workflows.

Coordinate and/or assume responsibilities for employees during absenteeism, heavy workloads, etc.



Qualifications:



Bachelors degree or equivalent experience is required


Epic systems experience required



Supervisory experience is required


Experience with
medical claims billing and/or patient accounting processes is required


Ability to effectively work and communicate with coworkers, staff and clients

Ability to present oneself in a professional and courteous manner at all times

Working knowledge of Personal Computers

Demonstrate initiative and creativity in fulfilling job responsibilities

Excellent written and verbal communication skills

Ability to prioritize multiple tasks in a busy work environment

Must demonstrate strong leadership abilities