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Job Role:Senior Network /Security /Video and Voice Operator cum Field Engineer

Experience/ Qualification:B. Sc/BCA or higher- B.E / (link removed)/M.Sc (IT)/ M.Sc (Computer Science)

OR

Diploma (3 Years) in Computers/ Electronics/IT with minimum 2 years of experience.

Location-Pondicherry and Maharashtra

Requirements:

• Knowledge on IP Network Devices and components (Router and Switches),IP Routing Protocol (OSPF and BGP), LAN Switching (STP, VTP),WAN (Modem, Leased Line, L2 Circuit, and Ethernet Circuits) and Field level troubleshooting, Network Monitoring System, Email, L2 & L3 VPN, MPLS, Wi Fi, RF Communication and Network Security.
• Knowledge of firewalls, UTMs, IPS sensors, Security Devices, SIEM etc.
• Monitoring of firewalls, UTMs, IPS sensors, Security Devices, SIEM etc.
• Report generation for various security devices (firewalls, UTMs, IPS sensors, Security Devices, SIEM etc.)
• Knowledge of Audio, Video equipment such as Bridge and End Point, IP Network (Routing Protocol, LAN Switching, ISDN) and components, video codecs (H.264, H.264+, H.265) and resolutions (HDMI, VGA etc.), audio codecs (G.711, G.722, G.729), Call Manager and VoiP equipment.
• Good communication and Interpersonal skills (English and Hindi).
• Strong analytical and numerical skills.
• Basic Knowledge of OS (Windows and Linux).
• Call Management through Service Desk and vendor escalation.
• Monitoring and Report generation through Network Management System and other Monitoring Tools.
• Perform other related duties as assigned.