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Job Description
JD
Education: Bachelor's Degree (Graduation from a regular course)
Experience:
Experienced (max 2 years) with a background in Customer Service
Freshers from a Hospitality/Service Industry background or tier 1-2 colleges of good universities
Communication:
Proficient in English & Hindi
Good typing skills of a minimum of 60 words/ minute with 95% accuracy
Personality (Evident in spoken & written interaction)
Spoken - Pleasant demeanor (warm, respectful tone, modulated speed, easy to understand)
Written - Uses polite words, is not overtly casual, gives relevant responses
Employement Category:
Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Associate
Wroots Global