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Enabling Technologies Consulting - Service Now - Senior Manager
Location:
US-CA-Palo Alto
Jobcode:
2496726
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Specialty/Competency:
Functional & Industry Technologies
Industry/Sector:
Not Applicable
Time Type:
Full time
Travel Requirements:
Up to 60%
A career within Enabling Technologies Consulting services, will provide you with the opportunity to help our clients develop technology and applications that makes decisions easier, tasks simpler, and drives business results. Simply put, we help companies enable their growth and improve operational efficiencies by developing strategies to harness the benefits of their current technology or by integrating new enterprise systems.

The Service Now Process Automation team collaborates with clients to solve complex business challenges utilizing ServiceNow as a technology platform. We focus on business problems related to cybersecurity, risk & compliance, human resources, enterprise architecture and configuration management along with being technical experts in all areas of the ServiceNow platform.


To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
Deal effectively with ambiguous and unstructured problems and situations.
Initiate open and candid coaching conversations at all levels.
Move easily between big picture thinking and managing relevant detail.
Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
Contribute technical knowledge in area of specialism.
Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
Navigate the complexities of cross-border and/or diverse teams and engagements.
Initiate and lead open conversations with teams, clients and stakeholders to build trust.
Uphold the firm's code of ethics and business conduct.






Job Requirements and Preferences
:
Basic Qualifications
:
Minimum Degree Required
:Bachelor Degree
Minimum Years of Experience
:10 year(s)
Certification(s) Required
:
N/A

Required Knowledge and Skills
:
Cybersecurity, Computer Science, Computer Engineering, Information Technology, Engineering, Computer Application, Business, or relevant field

Preferred Qualifications
:
Degree Preferred
:Bachelor Degree
Preferred Fields of Study
:Computer and Information Science, Computer Engineering, Computer Systems Analysis, Information CyberSecurity, Information CyberSecurity & Accounting
Certification(s) Preferred
:

ServiceNow Administrator
ServiceNow Implementation Specialist
ITIL Foundation


Preferred Knowledge/Skills
:
Demonstrates thought leader level knowledge with, and/or a proven record of success directing efforts in the technical aspects of project delivery and solution delivery including:
Participating as a key member of the implementation project team;
Leading development activities by collaborating on design and directing the technical solutions to be implemented on a project;
Mentoring field resources in implementation methodology, configuration and industry leading practices for the ServiceNow application suite;
Demonstrating hands-on configuration development of the ServiceNow platform, integrations, MID servers, and various other related systems as a project requires;
Working with Service Management Consultants to build the system from specific client requirements;
Documenting design, specific solutions, and client-facing materials;
Documenting custom solutions and internal materials;
Configuring proof-of-concept and demonstration solutions to support sales and other related efforts;
Driving continuous improvements for implementation methodology and service offerings; and,
Building internal practice methodologies, guides and intellectual property to improve consistency and quality for client delivery.
Learn more about how we work: (link removed)

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: (link removed)

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: (link removed)

For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-advisoryseniormanager

PwC

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