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Position: Lead Installation Technician
Location: San Diego, CA
Fulltime/ Permanent with Benefits
Job Description:
We are looking for a Lead Installation Technician who can organize and complete projects with little to no supervision. Lead technicians should be well experienced installing and maintaining access control, alarm, and CCTV systems. They will also need good communication skills, making sure that technicians under their responsibility are working efficiently and in accordance with us and industry standards. Lead Technicians will also need good customer service skills, often times interacting with the client and ensuring they are trained on their new system as well as satisfied with the completed product.
Responsibilities
Installation of Low voltage systems to include Card Access, Intrusion Alarm, CCTV.
Ensure quality installation in all aspects of assigned projects.
Consistently update Project Manager daily with detailed notes of the job progress for the day.
Identify/determine types of equipment, tools, or materials needed for jobs.
Cut, bend and manipulate conduit.
Assist with technician training if/when directed.
Complete all aspects of small/medium installation projects.
In conjunction with the Project Manager, perform Project initiation and Planning Execution Closeout / Training processes.
Accurately complete all job-related paperwork including transfer of field changes to as-builts, submittal of inventory-related receipts, and end-of-job parts review/confirmation.
Conform with all our safety training requirements and participate in the our Safety Committee.
Study literature and attend seminars to keep current on industry products, processes, and materials as directed
Perform service repairs or system modifications for customer systems
Perform job site surveys
Document and submit system details for records
Communicate with customers to provide job scope summaries and site survey results
Provide updates and descriptions of jobs to the main office
Test and inspect systems for deficiencies or necessary repairs
Complete test and inspection reports and submit to the main office and customer
Work with remote programmers to commission and configure systems
Be available for on-call rotation approximately once every six weeks
Responsible for operating a company vehicle, and taking the company vehicle home
Qualifications
Experience working with low-voltage security systems
Excellent customer service skills
Strong troubleshooting skills
Able to work with a team or independently at job sites
Experience with Kantech, DSC, Ademco, Linear, Milestone, Hikvision, Wave/Spectrum/NX software is preferable, Fire alarm experience a plus.
Understanding of IP networks. Proficiency in networking preferred.
Strong comfort with technology and innovation
Able to use mobile invoicing and dispatching apps
Ability to install more complex systems that include integration and/or are larger in scope
Ability to read and interpret documents including blueprints, engineering drawings, electrical schematics, project specifications, safety rules, operating and maintenance instructions, and procedure manuals
Ability to interpret a variety of written, oral, or graphic instructions
Lift, carry, setup, and work for a regular 8-hour scheduled shift on ladders ranging from step to 22 extension
Lift and carry boxes of wire that can exceed 25lbs
Work with hand tools including drivers, wrenches, drills, and saws on a level plane, vertical plane, and overhead
Clean driving record
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance