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Software Support Executive
Location: IN-Thrissur
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- Provide first-line support to clients via telephone/email/tickets according to decide by the company.
- troubleshoot and resolve software-related issues.
- Answering customer questions.
- Receive, Review and Manage client data in the software.
- Facilitate valuable and clear verbal and written communication with clients.
- Coordinate with internal teams to identify & resolve issues as well as opportunities for improvement of system and services.
- Provide strategic guidance to client personnel on various modules of ERP.
Boby Chemmanur International Group
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