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Lead Java Support Engineer Location: US-TX-Austin Jobcode: 3590200 Email this job to a friend
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Lead Java Support Engineer Client: Dish Network Location: Little Town, CO- Must be onsite 5 days - Need local Duration: 6 months MOI: Skype Need only 5 pageresume As an Application Support Lead, yourresponsibilities will include ? Coordinateall activities required to lead incidenttriage in compliance with SLAs andOLAs. ? Facilitatethe outage calls and ensure that all the required resources are engaged to work a Major Incident. ? Preparinginternal reports on Major incidents and leading their review with Executive Management. ? SLA & KPI reporting. ? Buildingtools, processes and team capabilities for effective incident triage and management. ? TeamOnsite Offshore coordination in global delivery model. Must Have ( Include years of experience) ? At least 10 years ofexperience in Information Technology ? Incident management & problem management ? 5 years ofapplication support and maintenance experience (tier 2 and tier 3 ? Dashboarding,automation and simplification ? SLA & KPImanagement ? Incident Management& Problem Solving ? Scripting (JavaScript/ Python) ? AWS ? Java API ? SnowFlake ? SQL ? Bachelor's degree or foreign equivalent required from anaccredited institution. Will also consider three years of progressiveexperience in the specialty in lieu of every year of education. Pankaj Singh | Sr (link removed) Recruiter TEK Inspirations LLC | 13573 Tabasco Cat Trail, Frisco, TX 75035E
TEK Inspirations LLC
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