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Job TitleRemote Service Engineer - Imaging Systems
Job Description

Please submit your CV in English



In this role, you have the opportunity to

Work with Nordic customers and mainly with our Nordic hospitals As a remote engineer for DXR and IGT systemsand be part of our strong Remote Service team. Opportunities are available to work from another location.
The business is part of the Philips Customer Care Center and is responsible for technical support in the Nordic region.



You are responsible for

Perform troubleshooting and action assessment
Take steps to resolve issues that have arisen
Recommend the Customer Care Center and local service organization the next step to solve the customer's problems and what spare parts are required
Technical support to the local service organizations
Follow-up and monitoring of service assignments
Perform security updates
Establish and develop a good collaboration with our customers and internally at Philips
Ensure that you are up to date on new technologies that may affect Philips products within your own modality.
Some part of the service involves work at the customer site



You are a part of

A committed team that works hard together for our customers and likes the developing environment that prevails in Remote support and its development. Together with your manager, we will design a personal development plan so that you can actively grow in your role. We offer you a chance to be part of an exciting organization in constant development.


To succeed in this role, you should have the following skills and experience

We believe you have a technical education at university level or similar, Masters / Bachelor's degree, in medical technology or IT
At least 3-5 years of work experience from working as an engineer in medical technology or equivalent environment.
Experience and knowledge of remote technical support
Good experience and knowledge of DXR is an advantage
Fluent Danish and English - a must
Another Nordic language is an advantage


In return, we offer you

Philips focuses on improving people's lives through meaningful innovation. You will be a part of this by, together with various parts of the organization, offering our customers solutions that include high-tech medical equipment at the forefront. You will work with colleagues who have many years of experience in the field and will be an important part of continuing to develop the processes and work.


Why should you join Philips?

Working at Philips is more than a job. Its a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.


To find out more about what its like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

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