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Underwriting Supervisor
Location:
US-KS-Overland Park
Jobcode:
2498508
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Torrent Technologies is the leading flood insurance administrator in the US. Its integrated suite of business software platforms along with customer-focused service and support solutions have revolutionized the flood insurance landscape. Torrent is recognized for our deep flood insurance expertise and advanced technology capabilities. We provide market leading service and administration to Write Your Own (WYO) insurance companies and agents including direct access to both the National Flood Insurance Program (NFIP) and private insurance products.

Torrent is seeking candidates for the following position based in Overland Park, KS.


Underwriting Supervisor



What can you expect?


Supervises and leads a highly skilled team who supports our client-facing colleagues.

Reviews, analyzes and evaluates performance for Underwriting colleagues.

Identifies opportunities to increase efficiency in processes and recommends improvements.

Drives continuous improvement for the department as well as the company.

Works closely with other Underwriting Supervisors to coordinate the servicing of flood insurance policies.

Partners with other departments to increase collaboration across the business and insure timely resolution of questions.


What is in it for you?


A company with a strong brand and strong results to match

Culture of internal mobility, collaboration and valued partnership with HR from the business.

Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations

Competitive pay (salary and bonus potential), Full benefits package starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution

Flexible work opportunities for work/life balance

Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan


We will count on you to:


Oversee day-to-day operational activities and measure and report on team productivity and individual performance while providing feedback and coaching to ensure a productive and engaged team.

Escalation point for UW issues. Manage escalated calls, complaints, questions, and queries as necessary.

Secondary UW point of contact for FEMA regarding NFIP Direct.

Provide coaching/mentoring and support to direct reports.

Assist with workforce management and scheduling.

Monitors individual and team production and quality, and measures performance against SLA requirements.

Proactively intervenes when needed to ensure SLA requirements are met.

Review and provide feedback regarding Underwriting Standard Operating Procedures.

Special projects as assigned by Operations Director or Senior Underwriting Manager.


What you need to have:


Flood insurance underwriting experience

Supervisory experience

Strong communication skills, written and verbal

Good organizational and time management skills to multi-task and work effectively under pressure to meet deadlines

Intermediate Microsoft Office proficiency - knowledge of basic Excel formulas, pivot tables, PowerPoint and Outlook


What makes you stand out:


Ability to interact with all levels of clients, internally & externally

Able to multitask and work in a faced paced environment

3+ years of supervisory experience preferred

3+ years of increasing levels flood insurance Underwriting experience preferred

Marsh McLennan(NYSE: MMC) is the worlds leading professional services firm in the areas ofrisk, strategy and people. The Companys 85,000 colleagues advise clients in 130 countries.With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.Marshprovides data-driven risk advisory services and insurance solutions to commercial and consumer clients.Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wymanserves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit (link removed), or follow us onLinkedInandTwitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting (e-mail removed)

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one anchor day per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Torrent offers a connected culture of talented, inspired individuals, and a work environment where colleagues can grow and succeed. We value diversity in thought and background and are looking for individuals who are up for the challenge of creating the insurance enterprise of the future. If thats you, join us on our journey.

#Torrent

Marsh McLennan

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