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Job TitleFrench/English Speaker Billing Administrator
Job Description

Service Audit/Billing Administrator:
Ensure the smooth operation of the Service business, by ensuring accuracy and timeliness of case/work order closure, invoices, and cost assignment to customer contracts where appropriate.

Your role

(Hybrid role, working 3 days from the office and 2 days from home)

:


Audit service work orders for accuracy and ensure timely accurate revenue recognition and/or service order closure with guidance as needed.

Communicate with internal & external customer regarding purchase order and billing accuracy.

Understands and appropriately responds to accounts receivable (AR) disputes.

Serve as a resource to the field organization and customers by researching and resolving issues in a timely manner and escalates urgent customer issues to management.

You're the right fit if:


2+ years of customer service skills (experience in a high-volume call center preferred)

1+ years experience in an administrative position with experience in order processing/order entry or related experience (preferred).

Excellent verbal and written communication skills (English and French)

Intermediate skills in using PCs and Microsoft Office

Good organizational and time management skills

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose.If youre interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.


Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits
will not
be provided for this position. For this position, you must reside in
or
within commuting distance to
Nashville, TN.


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Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.