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Job Description
What does the job entail?
- To Minimise the fraud and operational risk in the region
- To identify the preventive measures to avoid any risk occurrence
- To Coordinate & Conduct investigation on various cases, recommend actions against erring parties and also identify process gaps and ensure mitigation
Roles and Responsibilities:
1. Monitoring of Fraud Risk
- End to end investigation of all cases referred to Risk Monitoring and Control Unit
- Ensure investigation closure and actioning on the erring parties within defined TAT and desired quality levels
- Identify trends, patterns etc with respect to possible new risk areas
- Maintenance and updation of MISs and Trackers correctly and timely
- Conduct Investigation of Whistle Blower Cases as per defined timelines and quality
2. Risk Awareness
- Creating Risk Awareness in the company using various platforms
3. Agency Management
- Monitoring and controlling the work done by the Risk verification agencies regularly
- Ensure that the quality of the reports submitted by the agency is good
- Identify new agencies for conducting verifications
4. Reporting including MIS & Analytics
- To develop and submit/publish regular MIS on various activities
5. Others
- Satisfactory interaction with internal and external stakeholders
- Handling escalations
Work Experience/Qualification:
Graduate with 2-5 years of experience.
Job Classification
Industry: Insurance
Functional Area: Insurance
Role Category: Security / Fraud
Role: Fraud Detection / Prevention
Employement Type: Full time
Contact Details:
Company: HDFC Life
Location(s): Hyderabad
HDFC Life
