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EH&B Account Manager

We are looking to hire an Account Manager in our Employee Health & Benefits department who will assist the production team in the production and service of new and existing accounts consisting of mostly middle market accounts. This is a heavy client-facing role so you must be willing to travel (mostly day travel with a few overnights a year) and be comfortable making presentations to clients.

Your goals. Your ambitions. Your definition of success. At MMA, we believe nothing should stand in your way of making these a reality. As an MMA colleague, youll get personal and professional development opportunities, a driven and entrepreneurial team-oriented environment, and leaders at all levels who are committed to maintaining high levels of colleague engagement.

As a part of Marsh McLennan (NYSE: MMC), the worlds leading professional services firm in risk, strategy, and people, MMA colleagues are part of a network of resources and expertise that sets our organization apart from the competition.


Applicants must be within driving distance to a local Southeast Region office to be considered for this role and have the ability to commute to a local office a minimum of three days per week.



What can you expect?

Opportunities for personal and professional growth and development.
Colleagues at MMA Southeast dont simply work together; we challenge each other to push further, think smarter, and love what were doing together. Our shared purpose is to be there for our clients in the moments that matter.


We will count on you to:

Assist employee health & benefits producer and team in servicing existing accounts in every capacity, including renewals
Keep production team fully informed of pertinent activities on the accounts
Set up and maintain customer files
Coordinate and participate in periodic meetings with clients and vendors
Develop communication materials including Benefit Enrollment Guides
Review SPDs and agreements/contracts for accuracy
Coordinate and conduct employee enrollment meetings
Assist clients with resources relative to HIPAA, COBRA, FLEX, ERISA, etc.
Assist policyholders with claim forms, policy changes, cancellations, etc.
Verify accuracy and completion of enrollment applications and transmit to carriers
All facets of implementation of new clients or additional coverages for existing clients


What you need to have:

Previous insurance industry experience with a brokerage or agency environment
Excellent presentation, written, communication, and customer service skills
Proficient with Microsoft Word, Excel, Power Point, and Outlook
Ability to learn Agency Management and Imaging Systems
Must have resident Agents License in Life and Health or obtain within 90 days


What makes you stand out:

Works well in a fast paced environment
A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability


What is in it for you?

401K and company match program
Company-paid Life and Disability offerings
Employee Stock Purchase Plan (ESPP)
Generous Paid Time Off (PTO) programs
Paid Parental Leave
Volunteer paid time off (VTO)
Career mobility
Pet insurance
Employee Resource Groups (ERGs)
Continuing education and training opportunities

MMA encourages all its colleagues to pursue dreams without limits. We promote curiosity and creativity. We gain new insight from diverse thinking and take risks on new ideas. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

We further believe a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep colleagues engaged and productive including: health and welfare, tuition assistance, 401K, employee assistance program, volunteer opportunities, and other programs. Our organization is no exception. MMA was named a 2021 Top Workplace for cultural excellence in the areas of professional development, DE&I practices, and employee well-being.

Marsh McLennan and its Affiliates are EOEMinority / Female / Disability / Vet / SexualOrientation / Gender Identity employers.

At MMA, your future is limitless. For more information about our company, please visit us at: (link removed)/careers.