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Benefits Specialist


This is an entry-level position, in which the team member is responsible for assisting the JoinPLUS Service Team on new and existing accounts.

Your goals. Your ambitions. Your definition of success. At MMA, we believe nothing should stand in your way of making these a reality. As an MMA colleague, youll get personal and professional development opportunities, a driven and entrepreneurial team-oriented environment, and leaders at all levels who are committed to maintaining high levels of colleague engagement.

As a part of Marsh McLennan (NYSE: MMC), the worlds leading professional services firm in risk, strategy, and people, MMA colleagues are part of a network of resources and expertise that sets our organization apart from the competition.


What can you expect?

Opportunities for personal and professional growth and development.
Colleagues at MMA Southeast dont simply work together; we challenge each other to push further, think smarter, and love what were doing together. Our shared purpose is to be there for our clients in the moments that matter.


We will count on you to:

Answering incoming calls and respond to clients emails.
Serves as a client contact for day-to-day needs and answers standard client questions to improve the client experience.
Manages and records all activities in the workflow system to ensure timely follow up by client, carriers and client team.
Complete assigned weekly client group eligibility reports.
Troubleshoot assigned issues arising in day-to-day operations of client accounts.
Completion of assigned audits of client accounts and research discrepancies.
Management of client group eligibility through the online benefits enrollment system.
Processing and data entry of client qualifying events, newly hired employees, terminations, and evidences of insurability as required by the clients scope of services.
Administration of clients annual open enrollment.
Assist with other department responsibilities as needed.


What you need to have:

Minimum of high school diploma is required.
Excellent organizational and customer service skills.
Must be able to integrate seamlessly into a working team environment.
Must be able to multitask.
Must be detail oriented.
Must be able to self-check for accuracy.
Effective and clear communication skills, both verbal and written.
Excellent computer skills to include intermediate knowledge of Microsoft Office Excel and Outlook.
Must obtain Life and Health Insurance license within first 90 days of employment.


What makes you stand out:

Previous experience in benefits insurance, human resources, or a related field
Experience with an online benefits enrollment platform preferred.
Current Life & Health insurance license
A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability


What is in it for you?

Medical, dental and vision insurance
401K and company match program
Company-paid Life and Disability offerings
Employee Stock Purchase Plan (ESPP)
Generous Paid Time Off (PTO) programs
Paid Parental Leave
Volunteer paid time off (VTO)
Career mobility
Pet insurance
Employee Resource Groups (ERGs)
Continuing education and training opportunities

MMA encourages all its colleagues to pursue dreams without limits. We promote curiosity and creativity. We gain new insight from diverse thinking and take risks on new ideas. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

We further believe a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep colleagues engaged and productive including: health and welfare, tuition assistance, 401K, employee assistance program, volunteer opportunities, and other programs. Our organization is no exception. MMA was named a 2021 Top Workplace for cultural excellence in the areas of professional development, DE&I practices, and employee well-being.


Marsh McLennan and its Affiliates are EOEMinority / Female / Disability / Vet / SexualOrientation / Gender Identity employers.


At MMA, your future is limitless. For more information about our company, please visit us at: (link removed)