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We are looking for an ambitious and energetic multi linguistic of malayalam customer support executive or bpo (link removed)>

1. Answering questions about a companys products or services.
2. handling order cancellations, product returns, or exchanges of orders.
3. Resolving issues and troubleshooting technical problems

4.Resolving product providing information about a companys special offerings and upselling related products/services.

5.Handling customer complaints with good listening, clear communication, empathy, ability to use positive language, etc. Therefore, being able to diffuse frustrated customers and ensure effective and successfulcomplaint resolution (link removed)>

6.Collecting and analyzing customer feedback