Report this job

---

What is the problem? *

Incorrect company
Incorrect location
Job is expired
Job may be a scam
Other

Qi Spine clinics transform and improve the lives of hundreds of patients suffering from back and neck pain across the country every day. QI Spine clinic is Indias 1st chain of medical centres for the accurate diagnosis and non-surgical treatment of back and neck pain, in both chronic and severe cases. Founded in 2011, we now have 21 clinics across 4 cities (Mumbai, Delhi, Pune, and Bangalore).

Job Responsibility:

• Daily coordination with consultant / clinic head basis of the treatment advised by them.
• Helps patient to understand the value of treatment (Convincing patient to commit to treatment)
• Explain the tariff of the respective procedures/investigations to patients in detail.
• Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
• Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
• Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
• Follow up with patients at all stages.
• Doctor for life - Responsible for long term relationship management with the patient.

Competency:

• Communication Skills
• Empathy
• Convincing Skills
• Multi-tasking
• Ownership/Accountability

Qualifications & Skills:

• Any HSC/Graduate
• Must know Microsoft Excel
• Must be able to work under stress
• Software Efficiency

Shift Timing:7:00 AM to 3:00 PM and 1:00 PM to 9:00 PM, (should be flexible with the shifts)