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Desktop Support / PC Technician / L1 SupportSan Antonio, TX 78288 - (Onsite)Duration : 12+ Months CTHNumber of position- 7 Hardware support and troubleshootingTroubleshooting hardware issuesReplacing desktop/laptop hardwareInstallation of peripheral devicesBasic network troubleshootingExperience working with basic network hardware (switches)Troubleshooting connectivity issuesThorough understanding of wireless/wired networksExperience-based Windows 7 supportConfiguration/imagingInstallation environmentGeneral Windows OS troubleshootingCustomer service skillsComfortable working with people in a professional settingFlexibility to work in a 24x7 work environment.Excellent communication skills and telephone manner.