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Job Description
Job Profile: 1) Operate, support and review the day-to-day accounting operations, Finalization and month-end activities & processes for designated clients. 2) Collaborate with the supervisor and designated clients on their respective daily functions. 3) Interact with the client via email and/or phone (if required). 4) Perform day-to-day job duties that include reviewing the accounting and financial reporting for the assigned clients. 5) Effectively communicate all escalations to the supervisor. 6) Resolve queries in a timely manner working around the established TATs (turnaround times). 7) Strictly adhere to the SLAs (Service Level Agreements). 8) Train new resources as and when required. 9) Understanding processes and documenting them as detailed SOPs (Standard Operating Procedures) as and when required. Basic Policies Office timing : 10:00 AM to 06:30 PM 5 Days a week Office Time 8:30 working hours including 30min of break. 24 Leaves Annually + 10 Festive. Holidays + Birthday Leave. Annual Reviews of Performance
Employement Category:
Employement Type: Full time
Industry: Others
Role Category: Operations Management / Process AnalysisCustomer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: US Accounting Assistant Team Leader
Transformplus
