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Commercial Lines Account Manager


Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 9,000 of the industrys brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Account Manager on our Business Insurance team at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm, Marsh McLennan (NYSE: MMC).


A day in the life.


As one of our Account Managers on the Business Insurance team, youll collaborate with our sales team, clients, and insurance carrier underwriters in order to successfully grow and retain clients. You will act a client consultant, providing clients with recommendations and advisory services to help them achieve their long-term goals. Our Account Managers are accountable for providing excellent client service. We are looking for someone who is energized by working with clients and is comfortable educating clients on the various lines of coverage available to them.
Develop and maintain working relationships with clients by managing pre-renewals, renewals, and overseeing their ongoing service needs
Provide consultative services to client contacts in order to account-round existing clients to meet gaps in their coverage
Leverage your product knowledge to maintain a high service standard for variety of clients and their product service lines
Conduct in-person, Zoom, and phone meetings with clients and carriers and will maintain client information using a Sagitta CRM system


Our future colleague.

Wed love to meet you if your professional track record includes these skills:

3 years of experience in the commercial insurance industry, brokerage experience preferred

Experience working with clients in a variety of industries and experience communicating with individuals at all levels of an organization

A bachelors degree or equivalent experience

Excellent customer service skills, organization skills, and the ability to prioritize deliverables and projects with competing deadlines

We know there are excellent candidates who might not check all of these boxes. Dont be shy. If youre close, wed be very interested in meeting you.


Valuable benefits.


We value and respect the impact our colleagues make every day both inside and outside our organization. Weve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:

Generous time off programs ensure you have time to recharge including 15 vacation days, 3 personal days, 10+ holidays, 2 floating holidays, and 4 days for learning & development

Comprehensive medical, dental and vision plans

401K and company match program

Tuition reimbursement and professional development opportunities

Hybrid work

Charitable contribution match programs

Stock purchase opportunities

To learn more about a career at MMA, check us out online: (link removed) or flip through our recruiting brochure: (link removed)

Follow us on social media to meet our colleagues and see what makes us tick:
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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.
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