Report this job

---

What is the problem? *

Incorrect company
Incorrect location
Job is expired
Job may be a scam
Other

HOUSING CHOICE VOUCHER (HCV) SPECIALIST
Working at Helena Housing Authority (HHA) offers the opportunity to positively impact the lives of residents and to serve the Helena Community. HHA seeks a State Section 8 Housing Choice Voucher (HCV) Specialist responsible for providing customer service, determining eligibility, calculating income, applying policies, and ensuring compliance to provide Housing Choice Vouchers to clients of the Helena Housing Authority. This position reports to the Housing Program Manager.

Duties Include:
Explain program requirements and procedures, collect applicant information, determine eligibility for the housing choice voucher program and maintain applicant records.

Meet with applicants to explain detailed requirements and assist them with completing applications. Waitlist management. Notify applicants of decision based on voucher availability.

Complete the process to award vouchers, calculate rents and housing assistance; coordinate with landlords, arrange inspections and monitor recipient eligibility.

Conduct reviews of continued eligibility for vouchers that include income verification, change in family status, adherence to occupancy rules, initiating inspections etc. Terminate clients from the program who are no longer eligible or have violated rules.

Prepare reports and maintain records of program activities for review by the Operations Manager to ensure accurate housing assistance program policies are adhered to.

Performs a variety of other duties in support of ongoing HHA functions. The position may include working on HHAs permanent support housing voucher program providing housing vouchers for persons and families who are homeless in our area including veterans and person with disabilities, requiring close coordination and communication with landlords and program participants as well as community healthcare and social service agencies.

Cross-train and provide support to other HHA Voucher Programs including collaborating with colleagues and receiving and providing training on other HHA housing programs and services (e.g., Housing Choice Voucher, Permanent Supportive Housing (PSH), Veterans Affairs Supportive Housing (VASH), Reasonable Accommodation Request process,, etc.)

Qualifications to Join our Team:
Requires education and experience equivalent to an associate degree with coursework in human services, business, communication and/or office technology, and two years experience in social service, housing, customer service, and/or office management.
Attention to detail, customer service, communication, math, and office software skills required.
Requires possession of, or ability to obtain a valid drivers license with an acceptable driving record; and the ability to pass a criminal background check.

Anticipated New Hire Pay Range:
Starting pay is $20.80 to $26.00 per hour depending on qualifications (for highly qualified candidates) plus organizational and individual pay awards (base pay increases and bonuses) and promotion opportunities.

Opportunities:
The HHA offers a Housing Choice Voucher career ladder providing high performing individuals promotion opportunities to earn up to $30.04/hour.

Benefits:
HHA offers great benefits including participation in the Montana Public Employees Retirement System (PERS) and Deferred Compensation plans; Health, Vision, and Dental Insurance with contributions to a health savings plan; Short-Term Disability, Life, and Accidental Death & Dismemberment with optional coverages; and a generous paid leave program including 10 holidays, plus state general election days, 12 days of sick leave, and 15 days of vacation leave per year.

How to apply:
Please submit a cover letter, resume and completed HHA Application Form either electronically at //wkf.ms/3Jho1il or by mail to CMS, Attn: Greg Ross, P.O. Box 1251, Helena, MT 59624.

The position is open until filled. Applications received by midnight, Sunday, April 14, 2024, will receive priority consideration. If a suitable candidate is found during that screening, later applications will not be considered. We look forward to speaking with you!

HHA is an Equal Opportunity Employer. HHA values a diverse, inclusive workforce and provides equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individuals race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, vaccination status, or any other basis protected by federal, state, or local laws. If you require accommodation to apply, please contact Greg Ross at the following number or email.

To see additional benefit details, please visit the HHA Employment Information page.

Questions: Please call (406) 442-4934 or email gross[a]cmsmontana.com