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Hi,

Greetings from Valueleaf Group of Companies !

We are hiring for a Customer support Executive

Location - Bengaluru.

Experience : 6 Months - 3 Years

Language preference:- English,Hindi Mandatory.

Job Role:

Building and maintaining profitable relationships with key customers.

Resolving customer complaints quickly and efficiently.

Understanding key customer individual needs and addressing those needs.

Handle customer queries, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Maintain a positive attitude focused on customer satisfaction.

Build sustainable relationships and trust with customer through open and interactive communication

Updating the queries and given resolution given in the system/ tool

Maintain the SLA and Achieve targets.

Requirement:-

Bachelors Degree
Proficiency in English and Hindi
Experience as a Customer Support or similar CS role
Excellent communication and problem-solving skills
Multi-tasking abilities