Report this job

---

What is the problem? *

Incorrect company
Incorrect location
Job is expired
Job may be a scam
Other

Responsibleforensuringdeliverofcompetentandconsistentserviceinline

withset

standardsthatresultsinanenhancedcustomerexperienceforPBG-Imperiacustomers.

1.Toensurethatthedefinedproductivitytargetsonservicelevels,callhandlingtime,qualityparametersaremetconsistently

2.Toensurezerodefectprocessingofallcustomerrequests,judicious

utilizationoffinancial&nonfinancialauthorityfor-reversals,referrals,

includingpromptandaccurateHot listingoflostcardsreportedduring

theShiftsassigned.

3.ToensurecompleteandaccurateresolutionwithinthedefinedTATs.4.ToensureprocesscomplianceasperthesetAuditandSQguidelines