Overview: We are seeking a highly organized and detail-oriented Accounts Receivable Specialist to join a dynamic Accounting team. This is a permanent position with a globally based, specialty manufacturing company.

The Accounts Receivable Specialist will play a critical role in managing the accounts receivable process, ensuring accurate and timely invoicing, monitoring outstanding payments, and collaborating with internal departments to resolve any discrepancies. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a proven track record of maintaining positive client relationships while effectively managing receivables.

Responsibilities:

1. Invoicing and Billing:




• Generate and distribute accurate and timely invoices to clients/customers.


• Verify billing data and ensure invoices are compliant with company policies and client agreements.


• Monitor billing schedules and follow up on overdue accounts.




2. Cash Application:




• Apply payments received to customer accounts accurately and promptly.


• Reconcile discrepancies between payments received and invoiced amounts.


• Investigate and resolve any payment discrepancies or issues.




3. Collections:




• Monitor accounts receivable aging and follow up with customers on outstanding balances.


• Implement collection strategies to minimize delinquencies and reduce outstanding AR balances.


• Maintain communication with clients regarding payment status and resolve any billing inquiries or disputes.




4. Reporting and Analysis:




• Prepare regular reports on accounts receivable status, aging, and collection efforts.


• Analyze receivables data to identify trends, potential issues, and opportunities for process improvements.


• Collaborate with finance team to develop strategies for optimizing cash flow and reducing DSO (Days Sales Outstanding).




5. Customer Relations:




• Build and maintain positive relationships with clients/customers through professional and courteous communication.


• Address client inquiries and concerns regarding billing and payment processes in a timely manner.


• Work collaboratively with internal departments (sales, customer service, etc.) to resolve customer issues and ensure customer satisfaction.




6. Compliance and Documentation:




• Ensure compliance with company policies, accounting principles, and regulatory requirements.


• Maintain accurate and up-to-date records of customer transactions, payment histories, and correspondence.

Qualifications:

• Proven experience (2+ years) in accounts receivable, billing, or related financial role.


• Strong understanding of accounting principles and practices.


• Proficiency in accounting software and MS Excel; experience with ERP systems preferred.


• Excellent analytical, problem-solving, and attention to detail.


• Effective communication skills, both verbal and written.


• Ability to prioritize tasks, meet deadlines, and work independently as well as part of a team.


• Strong interpersonal skills with a customer service-oriented approach.


• Ability to maintain confidentiality and handle sensitive information with discretion.


• Degree in Accounting, Finance, Business Administration, or related field preferred.

Location: This position is based at the Kentwood, MI office.

Benefits: