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Start:

Community Forum Engineer : 8th April

TS/level II: 22nd April

Tasks:

Analyzing service performance issues

Setting case priority depending on the client needs

Providing timely, relevant solutions through established procedures

Focusing on customer expectations and satisfaction

Collaborating with other team members to provide high-quality support

Profile

Are advanced in both German C1 and English B2

Have strong technical background

Are skilled in verbal and written communication to analyze, interpret and address client needs

Have prior knowledge in network operations, networking protocols, network authentication, messaging technology or messaging protocols.

Have working knowledge of one or more current Microsoft Operating systems (Windows NT Professional, Windows 2000 Professional, Windows XP, Windows Vista, Windows 7, Windows Server Edition), or any future releases

Are able to work in a time critical environment

Are up for a fresh new challenge

Benefits:

Standard working hours

Monday Friday

Hybrid working environment to help you strike an excellent work life balance!

Competitive salary with performance-based bonuses

Extensive initial training and onboarding

Certification program for Engineers accepted worldwide

Continuous training and upskilling program Professional Development and Career Navigation programs to map out the steps in your development

Health and Wellbeing initiatives

Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, corporate discounts and many more

Salary:

3500 -4000 BGN TS LII

3000 - 3500 BGN Forum