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JOB DESCRIPTION: OPERATIONS MANAGER PRE-POLICY ISSUANCE ABOUT ROBINHOOD & PURPOSE OF ROLE: Robinhood is a 15-year old retail Insurance Broking Firm, rated amongst the top 5 distributors in the country. The company deals in policies of over 30 insurance companies, has offices in over 40 cities and a team of 700+ professionals. OneInsure has strong presence in both life and general insurance segments. However, more than 70% of the brokerages come from sale of life insurance policies. Total Life Insurance premium for FY 22-23 was Rs.425Cr which includes New Premium of Rs.170Cr. In a market fraught with mis-selling and other challenges, the company has established a reputation of being one of the best in terms of quality of business. Its processes on checks and balances & risk control are greatly appreciated by the industry. As a result, the company enjoys excellent support from leading insurers and also has an impeccable reputation with the Regulator. The person being sort will head the Pre-Issuance Operations of Robinhood, which involves heading all processes related to pre-issuance. A team of 7 people, and increasing with size, will report to the selected person once he settles down in the job. JOB DESCRPTION: Job Code Designation Operations Manager Pre Policy Issuance Function / Vertical Central Operation Pre Policy issuance Reporting to Head Operations Location Mumbai (Powai) Educational Qualification MBA from reputed business school (Minimum B-Cat MBA, Batch 2017 and junior) Additional Qualification Specialization Finance & or Operations Management Level Mid Management Industry Type BFSI / or Insurance Broking Roles and Responsibilities Participates in the development and implementation of the Issuance & Underwriting plans, in line with the business objectives of Life & Health Insurance. Manages the implementation of the Insurance Operations Division, providing leadership and facilitating work processes in order to achieve high performance standards. Directs and manages the team on implementation of proper documentation of policy including Pre-Login Verification call, underwriting and ensuring checks on quality, risk & compliance controls. Efficiently co-ordinating with life & health insurance companies for issuance of business logged. Will have to build cases to present to insurer either the time of pre-underwriting or post login for faster issuance. Reconcile pending requirements for sales along with additional information and publish the same to sales along with timelines. Weekly & Monthly presentations to Sales, Ops & management on the performance of various internal control processes. Communicate on a daily basis with Managers from Sales multiple Insurance Companies in order to expedite issuance & underwriting process. Responsible for complete control of new business risk and compliance of regulations. Responsible for automating existing processes to improve efficiency of entire department. Relevant Experience Preferably worked in any operations department of Insurance Company (Candidate from Life Insurance Industry would be preferred) No of years of experience Minimum 3yrs Technical Competencies Experience with Microsoft Outlook, Word, Excel, PowerPoint and WebEx Proficiency in excel is an essential requirement. Compensation Between Rs.14L to Rs.22L (85% fixed, 15% variable) Compensation will be basis experience and background. Behavioral competencies Willing to take initiative, exhibit creative thinking and take ownership of cases Self-starter attitude and strong desire to provide excellent results INTERVIEWEE..DATE