Field Service Engineer - Norman, OK

Employment Type: 6 Month Contract-To-Hire

Field Service Engineer Job Description:

• Develop and manage engineering/technical documentation.


• Provide Tier I, Tier II and Tier III Field Service support and troubleshoot industrial equipment.


• Collaborate with departments to support equipment life-cycle programs.


• Analyze and resolve equipment malfunctions and performance issues.


• Maintain and update national equipment information database systems.


• Conduct data mining and root cause analysis to improve machine service.


• Verify and validate engineering/technical documentation.


• Participate in developing and evaluating maintenance programs.


• Coordinate processes for maintenance technical support teams.


• Provide technical advice and guidance to field maintenance personnel.


• Travel up to 25% of the time, potentially on short notice, as needed.

Required Skills:

• Must be able to obtain a Public Trust Clearance.


• AA or higher-level degree preferred; 4-6 years experience with degree; 10-12 years experience without degree.


• Experience with maintenance repair and troubleshooting of mechanical, electro-mechanical, electrical, and electronic systems.


• Knowledge of PLC systems.


• Ability to effectively communicate technical guidance and equipment failure analysis.


• Ability to work independently and in a team environment.


• Basic industrial control/systems knowledge.


• Basic comprehension of process management/control.


• Experience/knowledge related to troubleshooting control system issues.

Desired Skills:

• Knowledge of maintenance and repair of mechanization automation, customer service equipment, and data collection/communications systems.


• Ability to guide and assist remotely located technicians in troubleshooting equipment and system malfunctions.


• Process Improvement experience using Six Sigma DMAIC Software or engineering Life-cycle support methodology.


• Ability to conduct trend analysis of equipment failures and recommend action to reduce failure occurrence.


• Experience writing Preventive Maintenance Routes and technical documentation.


• Proficient with Microsoft Office suite; Excel.