At Risas Dental and Braces, our focus is providing quality and affordable dental care and braces for families everywhere. Our goal is to think and speak a language that patients understand. For this reason, our Company Statement is We Speak Patient™. The result is happier, healthier Patients, and better opportunities for our doctors and team members. 

We are seeking a friendly and professional Bilingual Front Office Administrative Assistant to join our Risas Family. The Director of First Impressions will provide a hospitality focused experience for every patient as they enter and exit our office. We want an energetic team player, who is detail oriented, has a strong work ethic and takes ownership of his/her work. Director of First Impressions provide exceptional care for our patients while working efficiently to maintain patient flow. 

Responsibilities

• Greet and check-in patients with a cheerful and professional demeanor 
• Obtain patient information and insurance verification 
• Monitor patient flow 
• Identify, assist, and attend to patient needs 
• Respond to treatment and billing questions 
• Encourage positive patient reviews  
• Maintain the appearance of a clean office environment 
• Prepare documents for patient visits/treatment 
• Sort and distribute mail; including writing letters to patients 
• Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, HIPAA, and Risas policies and practices) 
• Any other duties and responsibilities as assigned 

Qualifications

• Bilingual Spanish/English required 
• Outgoing, upbeat, and the ability to comfortably engage patients 
• A positive attitude and deep commitment to great customer service 
• Excellent written and verbal communication skills 
• Excellent phone rapport and aptitude for customer service with intuitive and proactive approach to serving others 
• Ability to multi-task inafast-pacedenvironment 
• Proficiency in use of Microsoft office programs 
• Must havea warm friendly, outgoing personality and excellent organizational skills 
• Ability to work within a team environment and lend support, as a team player, to team members as needed. 

Benefits 

Risas Dental and Braces offers a comprehensive benefits package including