At ALORICA we care about our employees, and we strive to create great workplace environments in which they feel valued and appreciated. You can build your career with us and discover an extended multinational family of awesome co-workers. Our teams work in the latest state-of-the-art facilities housed on safe campuses and feature lounges, fitness centers, sleeping quarters and 24-hour medical clinics. In the Philippines, we operate 17 sites in 12 cities and were continuing to expand, and we like you to succeed and grow with us!

JOB RESPONSIBILITIES
communicate with customers in a courteous, friendly and professional manner using agreed procedures
listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
maintain basic knowledge of client products and/or services

QUALIFICATIONS
The best fit for this job is someone who:
has a minimum of 6 months of call center experience handling international voice account
is 18 years old or above
is fluent in ENGLISH
has excellent verbal/written communication skills
can do problem-solving tasks
is computer literate
is skilled in using Microsoft Office software
has typing and data entry skills
at least graduated HIGH SCHOOL but reaching college level or finishing a degree is a plus
is not tied up with his academics; not currently studying nor enrolling next term
can commit to full time employment
is flexible in adapting to rotational work shifts and days off

BENEFITS
Competitive compensation package (above-average industry compensation standard)
Health and medical benefits for you and your dependents
Balancing your work and family with vacation leave and sick leave conversion
Commission/Bonus pay in addition to your competitive wage (program specific)
Night differential pay
Group life insurance
Career growth through promotion and leadership training
Recognition for work well done
Friendly, safe and clean working environment
Exceptional amenities and fun employee engagement programs

And just as importantly, we know how to have fun!

To directly submit your application just click the "Apply" button, or you may simply text the word "ALORICA" together with your:

Alorica branch of choice
complete (first, middle & last) name
full address with zip code
cellphone numbers
e-mail address
highest educational attainment
international voice account BPO experience (in months)

to 0925 780 1762
or 0977 243 9110
and we will contact and assist you without delay.
Thank you.