Technology Services Administrator (Onsite)

We have an immediate need for a Technology Services Administrator to join an international law firm. The Technology Services Administrator is responsible for IT systems support as well as the administration, monitoring and maintenance of the data and telephone infrastructure for the assigned office.

Location: New York, NY (Onsite)

This job expects to pay about $75,00 – 100,000 annually plus benefits.

What You Will Do: 

• Provide excellent customer service and timely resolution to end-user technology issues
• Effectively communicate with end-users, peers, vendors, and management
• Follow best practices for hardware deployments and upgrades
• Create service tickets to track technology issues
• Take ownership of tickets escalated from the help desk
• Provide meeting support – video conferences, webinars, and presentations
• Maintain office AD security and distribution groups
• Adhere to Information Security policies and procedures
• Assist with IT projects and initiatives
• Manage and support technology hardware
• Troubleshoot problems with equipment and work with vendors or other IT personnel to resolve
• Support Video Conferencing for inter and intra-office conferences 
• Provision and decommission accounts and equipment

What Gets You The Job: 

• Bachelor’s degree in related field or equivalent experience preferred.
• Experience with Windows 10/11, Office 2016/365, NetDocuments, Active Directory, computer hardware maintenance and repair, printer and copier configuration and troubleshooting, MDM and iPhone/Android phone services.
• A basic understanding of Internet protocols, data connectivity methods and remote access technologies.
• Telephone and voicemail system training as well as wireless networking and video conferencing system knowledge a plus.
• Exceptional interpersonal skills are essential for this position with the ability to work effectively with end-users, IT peers, vendors and managers.
• Individual will work as part of the Information Technology Team providing 24x7 support as needed. Must have excellent written and verbal communication skills.

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development!  Join us. Let us catapult your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.