Title: District Network and Technical Support Location: Jackson, MS Work Arrangement: Onsite/Hybrid Interview: Webcam or In person (Should be comfortable with both) SCOPE OF WORK The following is a range of anticipated tasks to be performed: Plan, design, prepare specifications, and assist in evaluation of procurements to implement local and campus area networks, and instructional labs. Assist in designing, configuring, implementing, and troubleshooting network hardware, software, ancillary services, and network communication gateways to other computing environments. Make recommendations for modifications and enhancements to networks. Assist in developing criteria for utilization of network monitoring software. Assist in network operations, and in identifying and resolving network (and component) operating problems with other Vendors and local school/school district staff. Provide supporting expertise to other technical staff members in installing and configuring network equipment and in resolving user and systems problems. Provide assistance in managing cloud-based email and collaboration platforms Provide assistance with managing directory services, including cloud-based directories like Google directory and Azure Provide assistance with server upgrades and consolidation. Provide a consistent resource to schools and school districts during periods of technology coordinator turnover/attrition. Support and troubleshoot video conferencing solutions. Assist school districts during their long-range technology planning efforts. Provide network security assessments. Security Certifications, such as Certified Information Systems Security Professional (CISSP), and SysAdmin, Audit, Network, and Security (SANS), and COMPTIA Security Plus Microsoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP- SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA) Cisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration Microsoft Active Directory 2012 R2 (or higher) experience 2 years Microsoft Exchange 2013 (or higher) experience 2 years Microsoft Server 2012 R2 (or higher) experience 2 years Routing and switching experience 3 years Google Workspace and Microsoft Office 365 2 years Wireless/Wi-Fi Networking Experience 2 years Experience implementing audio-visual communications (video conferencing) 1 year Experience developing and delivering technical training in a classroom setting 2 years Project management experience for hardware and software implementation projects 2 years WAN, LAN and network design experience, including development of layouts and specifications 2 years Experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration 3 years Microsoft Windows 7 and 10/11 experience 6 months Mac OS 10.11 or higher 2 years Microsoft SQL Server 2014 or higher 2 years Server and workstation virtualization experience 3 years Firewall configuration experience 3 years Experience in MDM technologies for setting up and managing devices on and off campus such as Google Admin Console, Intune, JAMF, etc. 2 years Experience in setting up and managing a web filter for devices on and off campus 2 years Experience in implementing remote support solutions for devices on or off campus 2 years Ability to effectively communicate in English verbally and in writing Excellent Ability to interact with functional users and technical staff regarding business and information technology needs Excellent