Role of the Manager:

Conduct comprehensive research to understand the hotel market dynamics, including demand trends, competitor analysis and customer preferences. Implement dynamic pricing strategies to maximise Revpar, reacting to demand fluctuations and market conditions. Have a clear & concise business acumen and be able to review and scrutinise financial accounts. Build a high performing team and provide training and incentives to motivate them to meet and exceed key performance goals. This is a hands on role, leading from the front and working closely with the team. Ensure that all company standards & ethics are adhered to at all times. Utilize revenue management techniques such as forecasting, inventory management, and distribution channel optimisation. Responsible for the development and actioning of hotel sales & marketing plans. Enhance the overall guest experience to help drive occupancy. Focus on service quality, guest satisfaction and IHG One Rewards to deliver guest loyalty. Continuously monitor key performance indicators (KPIs) and adapt strategies based on real time data to remain competitive in themarket. Manage operational costs effectively, to maintain profitability, while achieving growth targets. Ensure that all statutory requirements are complied with at all times. Be a confident presenter to showcase hotel results to relevant stakeholders each month.

Assuming Financial Responsibility:

Support Finance in the preparation and implementation of the budget. Provide assistance and professional input with the development of Profit Maximising Initiatives and revenue generating strategies. Responsible for the rationalization of both the fixed and variable operational expenses. Ensure alignment with the financial objectives and forecasts, as approved by the MD/CEO. Ensure all managers have an understanding of the financial aspects of the hotel.
Supporting: