Marsh is seeking candidates for the following position based in the Singapore office:

Assistant Vice President, Claims



What can you expect?

This will be an exceptional opportunity to collaborate and work alongside a highly motivated, well established and professional claimsteam based in Singapore.
This role will offer the successful candidate fantastic exposure within a dynamic team and across Marsh McLennan, which in turn offers great opportunities for career development.
You will also get access to colleague resource groups across the globe providing engagement, mentorship and development opportunities, to help you build a sense of connection and community throughout your career.


What is in it for you?

You will be covering claims on lines of business such as Property, Casualty, Terrorism, Energy, Power, Construction & FinPro.
Role involves interfacing with clients, placing brokers, retail office colleagues, (re)insurers, claims experts and other parties.
Role also involves mentoring and guiding more junior team members thereby assisting the Team leader in managing the team.
Identifies potential policies and coverage for incoming claims, performing independent research to seek validation or clarification where necessary
Notifies (re)insurers of any new claim in a prompt manner and keeps them fully updated as the claim progresses. This involves the registration of the claim on the system(s), the issuance of PLAs, RLAs, DLAs, debit & credit notes and the collection of both indemnity and expert fees with regular follow up in order to deliver timely collections.
Handles complex issues pertaining to claims complications, claims processes and/or claims collections, escalating where necessary.
Provides prompt, clear and accurate advice to clients and other parties on any claims matters
Coordinates with MMC Finance/Credit Control on claims and/or fee payment reconciliations and ongoing settlements to clients and claims experts
Maintain physical and/or e-files for all documentation to/from clients, (re)insurers, claims experts, etc., and ensures that all notifications, expert reports and updates are e-filed.

What you need to have:

At least 8 to 10 years claims experience, preferably within a broking environment, with experience in some of the lines of business mentioned above
Achieved CGI, ACII or equivalent relevant qualification
Good understanding of (re)insurance policies, contracts/slips and their commercial aspects
Experience in handling large and complex (re)insurance claims
Able to multi-task and work well under pressure
Able to work independently as well as within a team in a fast paced environment


What makes you stand out?

Strong negotiation, presentation and problem solving skills.
Highly motivated, team player with good interpersonal skills.
Ability to navigate swiftly in a fast paced environment.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.