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Process executive - International voice Location: IN-Mumbai Jobcode: indigojobs_655094 Email Job
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Job DescriptionRole & responsibilities - b) English fluency is a requirement as all tools, communication, documentation, training, work are in English.
- c) Skilled researcher and comfortable using a variety of online sources in various languages.
- d) Good communication skills.
- e) Keen attention to detail.
- f) Self-motivated.
- g) Customer service background (Communications team) preferred, but not necessary.
- h) QGIS skills preferable.
- i) Second language (if required as per Project Scope above).
- k) Incident management experience is a big plus
- m) Able to maintain positive attitude and attention to detail when performing repetitive tasks
- n) Adaptable and able to learn new projects and processes
- Willing to work in a Night shift based work schedule (24/7)
- should be well versed with English language
Preferred candidate profile
Perks and benefits
Job ClassificationIndustry: BPO / Call CentreFunctional Area: BPO / Call CentreRole Category: Voice / Blended Role: Customer Retention - Voice / BlendedEmployement Type: Full timeContact Details:Company: CognizantLocation(s): Mumbai
Cognizant Technology
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