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Senior Natural Language Processing Analyst Location: BE-Brussels Jobcode: 649adbfdda4cefa4749f4172 Email Job
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RESPONSIBILITIES: - Work with product management teams to determine business requirements for the design, configuration, and deployment of conversational UI initiatives
- We need folks who can train the NLP engine, not someone to build the same. experience delivering custom NLP models as part of an overall solution for customers.
- Tune and refine the chatbot natural language processing (NLP) engine, workflows and intents, as well as publish new workflows
- Design, configure, and test reusable components such as intent models and machine learning models to promote configuration-based solutions, under the guidance of the product team
- Provide input to help the product team understand how conversational experiences will enhance customer engagement
- Perform regular analysis of trends in chatbot conversations to proactively suggest topics and unanswered questions with the biggest opportunity to automate
- Use rapid prototyping and testing of various conversational flows to help the product team assess the outcome of different approaches
- Compelling real world experiencerelated to machine learning OR Artificial intelligence related to Natural language processing and or Computational linguistics
- Expertise in either Java or C/C++ and any one of scripting languages like Perl/Python/ JavaScript
EXPERIENCE REQUIRED - 5+ years of hands on experience
- Experience with Natural Language Processing
MUST HAVE SKILLS - Application of machine learning algorithms and techniques for natural language processing
- Experience with supervised and unsupervised machine learning techniques
- Owning module development as individual contributor
- Sound knowledge in Syntax and Semantic processing using statistical methodologies and/or Chatscript
- Experience in Word prediction algorithms
- 3-5 years experience purely in applied linguistics & NLP, related product development
- Experience in Information extraction and retrieval techniques
- Familiarity with chatbots, voice enabled devices, or other conversational channels
- Good to have skills with big data management tools, Node.js and scripting
- Good knowledge on content categorization algorithms
- Research, design and development of natural language processing algorithms
EDUCATION QUALIFICATION - Bachelors or Masters Degree in Computer Science, NLP, Linguistics or related
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