1. Responsible for ensuring client Satisfaction and also deliverables are executed in desired quality within defined timelines
2. Should have good experience in data analytics and program review presentations to provide inferences on the project and solutions to pain points.
3. Develop and implement strategies that helps in growth of transactions/ engagement with the existing customer base.
4. Interaction with marketing / digital team to develop content / messaging on social media for loyalty.
5. Interaction with Technology team to create loyalty frameworks as per clients & market requirement.
6. Continually strive to improve the customer experience through improved processes, people development and technology

Eligibility Criteria:

4-5years of experience in driving loyalty programs through relationship building/business development.

Preferred industry experience in loyalty

- Good in excel and presentation skills

Product led Approach

Proactive, enthusiastic, self-starter, problem solver, critical thinker and analytically strong