Responsible for migrating user base from Skype Online/OnPrem to MS-Teams 8 to 10 years experience on Skype, Microsoft Teams with Enterprise Voice is must Experience on AudioCodes/Sonus Gateways/Downstream SBCs Upgrading, installing, configuring, designing, and migrating Voice from PBX to MS-Teams Experience and Knowledge on MS Teams Direct routing for Enterprise Voice & SIP Trunk Integrations. Knowledge on Bandwidth planning, optimal conferencing traffic, capacity, QOS. Experience in Skype with Enterprise Voice, Mediation server placement, gateways, trunks, voice resiliency, mediation server dependencies Design voice interoperability to PSTN, QoS implementation for conference and other applications and integration with 3rd party telephony environment. Knowledge on Enterprise Voice feature Call Admission Control, Call Park, Media Bypass, and Auto attendant etc. Experience of configuring and troubleshooting Dial Plans, Normalization Rules, routes, PSTN Usage, and Voice Policy Understanding of response groups,Call queue, Auto Attendant, Dial by Extension, workflows, call routing methods. Good knowledge on Active Directory & Domain Services, Certificate Authority Knowledge on Windows, PowerShell & Powershell Scripting Knowledge on ITIL & Safe Agile framework like SLA management with detailed understanding on classification of (P1, P2, P3, P4) Incidents(tickets), Change management. REQUIREMENTS: o Support for Videoconferencing platform and experience including operation, call set-up and equipment troubleshooting (Cisco, Polycom, Microsoft Skype, MS-Teams Live etc o Solid administration and analytical skills focused on Office 365 and MS Teams o Understanding of Interop of Cisco WebEx endpoints (OnPrem/Cloud Registrations) o Knowledge of Microsoft Teams Endpoints & Physical Phone OEMs (AudioCodes/Yealink) ADDITIONAL DESIRED TECHNOLOGY EXPERIENCE: o Webcasting and Live Event Support (>1k user ) o MS Teams Live Events, MS Stream o Video on Demand, eCDN , Conferencing Solutions o Room Peripheral Integration i.e. Biamps, Speakers, Mixer, Controllers etc.