Do you enjoy working at a customer-facing job, speaking with customers and guiding them through the companys products? If you are fluent in Dutch, we have the job for you. Our client, located in Lisbon, is currently searching for a Dutch Speaking Customer Service Agent.

The company provides relocation, accommodation and health insurance. Additionally, Portuguese classes are provided.

If you want to have a vibrant city life and work experience, dont hesitate any longer! Send us your CV, and our Recruiters will be in touch.

Responsibilities:

Establish an efficient, courteous and personalized contact with customers by phone, in Dutch or German.
Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role.
Being multitasking and adapting to a very dynamic environment.
Continuously looking for ways to provide an effective solution for Customers needs while improving the teams and your own performance.
Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals.
Establish and maintain effective collaboration with clients partners.
Be able to maintain a constructive state of mind even in difficult situations.

Requirements:

Fluency in written and spoken Dutch or German and English.
Customer Service Minded, Customer Satisfaction is paramount.
A Genuine interest and passion for IT, the Internet tool, telecom and the field of tourism.
Teamwork - Passion for teamwork.
Communication - Excellent verbal and written communication.
Resistance and Autonomous
Adaptable and able to problem solve.
Being results-oriented - Demonstrate ability to meet deadlines and meet and exceed objectives.
Availability - Flexibility - Work in rotary schedule.
Being results-oriented - Demonstrate ability to meet deadlines and meet and exceed objectives.
Availability - Flexibility - Work in rotary schedule.

Benefits:

Help with relocation.
Providing accommodation.
Health insurance from day 1.
Online university.
Portuguese classes, events and social club (link removed)>Know someone looking for their next career move?

At SpotOn Connections, we value the power of personal referrals! We offer an exciting "Refer-a-Friend" initiative, giving you the great opportunity to earn 250 for every successful referral.

Get in touch with us to kickstart your career today!