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collections specialist
Location:
IN-Bengaluru
Jobcode:
5390
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SmartCoin Financials Pvt Ltd, Bengaluru


About SmartCoin
SmartCoin Financials is Indias Fastest growing, fully-automated next-gen Fintech company
aiming to address the credit requirements of innumerous self-employed micro-entrepreneurs,
micro-merchants and middle/lower-income salaried individuals.
SmartCoin was conceived in 2016 with a mission to provide financial inclusion to the
underserved market with its headquarters in Bengaluru. The company has been facilitating
micro-credit through its cutting-edge app and has witnessed rapid growth with over 5 million+
users and 1 million+ loan disbursed through its AI & ML-powered modules in over 17000 pin
codes across India. SmartCoin's app-based credit platform offers instant credit options through
100% automation at a pan-India scale.
The company has been supported by reputed fintech investors like LGT Lightstone, Accion
Venture Lab, Unicorn India Ventures etc. SmartCoin has been recognized nationally and
internationally for its efforts at Googles Launchpad Accelerator, Global Inclusive50 by MetLife,
VISA, IFC, etc.


Our Culture
Do you thrive on working on cutting edge technology? Working with innovators in the early
stages of ideas, products, or platforms? Do you want to transform an industry? Crave new
challenges and solving hard customer problems using the latest in software technology?... As
a developer/product manager at SmartCoin, you will use the latest technologies to create
amazing, customer-focused products.
Come help us re-imagine our solutions to provide world-class, best of breed solutions to delight


our customers. Make a major impact on the FinTech industry.
Responsibilities and Duties
Communicating key parameters like details of interest rate and processing fee charges, due
date, repayment amount, penalty amounts, mode of repayment, etc. to the loan customers
Detailing transaction-related details like available payment modes, and how to make
payments through these modes
Resolving customer queries related to loan disbursal, loan repayments, etc.


Required Experience, Skills, and Qualifications
Any full-time UG degree
Calling experience is a big plus
Strong verbal and written communication skills

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