Join Our Team as a


Operations Team Leader (
m/f/d)

- Exciting Opportunity at MMC!

Are you a dynamic and experienced professional looking for a leadership role in operations?Are you looking for a challenging and rewarding career opportunity? Look no further!We have an exciting opportunity for an Operations Team Leader to join our team!

About Us: MMC is a global leader in insurance broking and risk management, dedicated to helping clients navigate the ever-changing landscape of risk and uncertainty. With a rich history spanning over a century, we have built a reputation for excellence and innovation in the industry. As a Operations Team Leader at MMC, you will have the opportunity to work with some of the world's leading organizations, helping them make informed decisions and achieve their strategic goals.

Responsibilities:

Oversee and manage the operations of the unit, ensuring smooth and efficient workflows

Develop and implement strategies to optimize operational processes and enhance productivity

Participate in the development and implement standard processes/ best practices that increase the efficiency

Collaborate with business stakeholders to gather and analyze business requirements and propose effective solutions

Coordinate and facilitate project activities, ensuring timely delivery and adherence to project milestones

Monitor key performance indicators (KPIs) and implement corrective actions as necessary

Lead and motivate a team, providing guidance, coaching, and support

Foster a culture of collaboration, innovation, and continuous improvement within the team

Collaborate with cross-functional teams to drive operational excellence and achieve business objectives

Stay updated on industry trends and best practices, implementing relevant changes to enhance operations

Ensure compliance with company policies, procedures, and regulatory requirements

Requirements:

Bachelor's degree

3+ years of experience in financial services/ insurance experience in an Operations Management role, at a TL, Supervisor or up level

Demonstrated experience running a production environment.

Strong leadership skills with the ability to inspire and motivate a team

Excellent problem-solving and decision-making abilities

Strong analytical and strategic thinking capabilities

Excellent communication and interpersonal skills

Proficiency in using relevant software and tools

Familiarity with Agile methodologies and project management principles would be an asset

Process Redesign, Business process Re-Engineering, Six Sigma Lean Concepts/ Certification would be an asset

Why Join MMC:

Opportunity to work with industry-leading clients and make a real impact

Collaborative and inclusive work environment that values diversity and innovation

Continuous learning and development opportunities to enhance your skills and advance your career

Competitive compensation and benefits package

Global network of professionals, providing opportunities for growth and mobility

Thank you for considering MMC as your next career destination. We can't wait to welcome you to our team!

Marsh McLennan (NYSE: MMC) is the worlds leading professional services firm in the areas of risk, strategy and people. The Companys more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit (link removed), or follow us on LinkedIn and X.