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Process Executive- Arabic Language Expert Location: IN-Hyderabad Jobcode: indigojobs_655093 Email Job
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Job DescriptionJob Description
- require deep and careful analysis. - Responsible for evaluating the accuracy of the data and using judgment to make decisions on data quality. - The role holder will be required to make outbound phone calls to business representatives to verify information. - This role is in a fast-paced working environment where processes are subject to change on a weekly basis; the candidate will need to be flexible and capable of adjusting to new instructions regularly - Should be keen to take responsibility along with the ability to understand and solve complex challenges and come up with innovative and scalable solutions - Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business. - Flexible to work in complete Night Shifts and 24/7 coverage (including public holidays and weekends) based on the business requirements.
Skills Required:
- Minimum qualification - Graduate in any discipline - 0 to 6 months of work experience of Process Executive (PE) -Should be strong at Verbal and Written communication in Arabic & English - Need to be proficient in the Arabic language and its dialects - Basic computer operating skills - Should have high cognitive assessment skills - Excellent command over English(written and verbal) and strong command over the local language/ language off support in the region - Excellent Customer Service Skills. - Willing to work in a shift based work schedule
Job ClassificationIndustry: IT Services & ConsultingFunctional Area: IT Services & ConsultingRole Category: Customer Success Role: Customer Success AssociateEmployement Type: Full timeContact Details:Company: CognizantLocation(s): Hyderabad
Cognizant Technology
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