Marine Assistant Broker Cape Town, South Africa


The Marsh Marine Team in the Western Cape is looking for a Marine Assistant Broker.

The successful applicant will work within a dedicated team to provide a broad range of services in relation to an existing portfolio of local clients.
You will initially be responsible for providing support to other members of the Team as may be required. Your role will encompass all aspects relating to the Marine Insurance Team including, but not necessarily limited to, Client Servicing, Broking, Claims Handling and general administrative related tasks.
The objective is that you receive on the job training to enable you to eventually be allocated a portfolio of clients which will involve managing renewals, invoicing, identifying client needs, mid-term adjustments and generally handling any queries that arise in a quick and professional manner.


What can you expect?

Working amongst a diverse team of colleagues where you will be able to add value and acquire knowledge from more experienced team members
Healthy work life balance and flexibility
The ability to create a career in a niche Insurance sector


We will rely on you to:

Perform all aspects of both Marine broking and client servicing tasks. We appreciate that you may require training an guidance during the initial stages and this will be provided.
Provide back-up support to more senior staff members in respect of both broking and client servicing tasks.
As regards administrative tasks these will include (but are not limited to) invoicing, credit control, dealing with accounts queries, claims related work.
Gain an understanding of New Business procedures and practices and provide support when required.
Attend and support client visits as required or requested


What you need to have:

Ambitious and inquisitive nature
Team player
Awareness of Clients' businesses
Good communication skills (oral and written)
Strong administration skills with attention to detail
Analytical and problem-solving skills
Good organizational skills, ability to manage multiple enquiries
Proficient in Microsoft Office Products (Word, Excel, PowerPoint, Outlook)
Build and maintain relationships with clients, colleagues, and markets
Maintain a sound diary system
Energetic and enthusiastic
Passionate about customer service
Positive attitude
Self-starter with initiative
Collaborative and team player
Willingness to learn and pursue Insurance-related studies
Familiarity and compliance with company policies and regulatory requirements


What makes you stand out:

Experience in the insurance industry (3 years)
Experience and/or interest in marine insurance
Qualifications: FAIS Compliant, University Degree, Insurance Related Certification(s)