Job Description

• My Client Company serves Insurance-Repair Contractors to support them with estimating and administrative requirements from Insurance Carriers.


• We are currently looking for a Structural Estimator well-versed in the restoration industry to create and nurture long-term relationships with clients in the restoration industry


• You will be responsible for understanding estimate and scope preferences, internal quality assurance, managing the delivery process, and maintaining client expectations for delivery times and quality of estimates.


• You will resolve any issues that arise to ensure customers are satisfied with our services.


• In this role, you should be an excellent communicator whos able to grasp TPA/Carrier/Contractor relations and needs.


• If you have knowledge of our industry and a hunger to improve it, wed like to meet you.


• Your goal will be to help us safeguard our revenue and retain our clients by providing quality and timely estimates to the client base you will work with

Responsibilities

• Review estimate requests


• Quality Assurance review and Estimate delivery to Clients


• Maintain Estimate Delivery Time and Quality expectations


• Write Xactimate or Symbility estimates utilizing information provided by the client


• Knowledge of Matterport and/or Docusketch


• Manage TPA/MRP/Carrier requirements and reach quick settlements


• Work with Intake and Production teams to improve estimate delivery process


• Build relationships with key employees among clients


• Ensure both the company and clients adhere to contract terms


• Set sales and revenue targets and work diligently to meet them


• Collaborate with internal teams to address customers needs


• Help sales team up-sell services

Skills

• Expert/Advanced skill in Xactimate and Xactanalysis Required


• Symbility software knowledge preferred


• Experience with TPAs, MRPs, and satisfying Carrier Requirements for Contractors Required


• Experience with DASH/Nextgear, PSA, and Restoration Manager Preferred


• Experience with Matterport and DocuSketch Preferred


• Proven experience as an estimator with Restoration Structural background


• Experience tracking relevant KPIs (e.g. customer satisfaction)


• Proficient in MS Office


• A customer-oriented attitude


• Excellent communication and negotiation skills


• Problem-solving aptitude


• Ability to work well with a team

• Hours are to coincide with Eastern time zone - 6-3 Pacific 7-4 Mountain 8-5 Central, 9-6 Eastern--there can be some flexibility to this schedule


• Medical Benefits, Vacation/PTO, hour for lunch.


• All Equipment provided--computer, monitors, webcam, etc.


• Company has 2 - 3 full weeks of processes and systems training


• Coordinators and Sketchers will assist the estimator so you can focus on the estimating projects assigned.


• Need Now!