The ideal candidate is a college graduate with Computer Science or similar technical degree (or is working towards such a degree) and would have a minimum of 1-2 years of experience with: " Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc " Web applications, networks, protocols and email (SMTP, POP3) " Basic understanding of ITIL v3 methodologies " Understanding of enterprise IT architecture " Working knowledge of relational databases " Experience with database manipulation via a programming language Experience in these areas is a plus: " LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. " Single Sign-on using: Digested Token, SAML 1.1, SAML 2.0.