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Support Intern
Location:
US-NE-Lincoln
Jobcode:
2502479
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Building a team starts with valuing the team. We hire the best of the best to ensure youre working with people you can constantly learn from. Youre trusted to get your work done your way while testing the limits of whats possible and whats next. We work hard to provide a culture where everyone feels supported, and our employees feel ittheir votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces in 2023.

We also value sports. Not just because of the big wins and highlight-worthy plays, but because of the lasting impact sports can have: the lifelong lessons in teamwork and dedication; the influence of inspiring mentors; the priceless opportunities to play at the next level. Sports can change livesthats what we value.

Our team helps the world see sports differently through products that make it easier to capture video, analyze data, share highlights and do a lot more.

Ready to join us?


We're looking for interns to join our Support team this semester, spring 2024. Our high-performing interns are invited to stay with us through graduation, and we're currently looking for students graduating in December 2024 or later. You'll be working with a department full of talented people who provide technological support to our users. If youre a college student in the Lincoln, Nebraska area that's ready to work directly with our users, answering any questions they might have via phone, email or live chat, we want to hear from you.
Must-Haves


Empathetic. You can easily put yourself in someone else's shoes to find them the best solution.

Eager. Youre excited by the idea of working directly with our users to help them achieve their goals.

Communication skills. You're able to clearly provide solutions with a human touch, both through email and on the phone, ensuring customers understand their technical issues and how youll resolve or elevate them.

Organized: Your time-management skills enable you to thrive in school, life and at work. Strategically planning and prioritizing these various responsibilities and events is what helps you be successful.

Nice-to-Haves


Customer service experience. The way we speak and interact with customers matters. A previous role in a customer setting would ensure you know how to present information in various situations.

Team-oriented. You can collaborate with other staff to research and resolve technical issues.

Prior Hudl knowledge. Our clients come to us to enhance their gameyoull make sure they know how to use Hudl in the best way possible.

Our Role


Ask you to make an impact. You're part of the teamthat means you'll have real responsibilities. We want to hear what you think and see what you can do.

Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But even if youre taking advantage of the opportunity to work remotely, well provide you the tech you need to do your best work.

Develop your career. On top of working alongside some of the best professionals in the business and gaining real-world experience, well give you extra opportunities like lunch-and-learns and access to curated libraries to round out your internship.

Support your wellbeing. Youll have an entire team on your side to give advice and provide answers to your questions, plus more resources like topic-specific Slack channels and employee resource groups. In short, we have you covered.
Inclusion at Hudl

Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, well create an environment where everyone, no matter their differences, feels like they belong.

We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize theres ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports.

We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please dont hesitate to applywed love to hear from you.
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