Business Insurance Technical Assistant


As a Business Insurance Technical Assistant you will assist production teams in the management and issuance of certificates of insurance. This responsibility includes customer service regarding the issuance of certificates for the Business Insurance book of business to which you are assigned.

Your goals. Your ambitions. Your definition of success. At MMA, we believe nothing should stand in your way of making these a reality. As an MMA colleague, youll get personal and professional development opportunities, a driven and entrepreneurial team-oriented environment, and leaders at all levels who are committed to maintaining high levels of colleague engagement.

As a part of Marsh McLennan (NYSE: MMC), the worlds leading professional services firm in risk, strategy, and people, MMA colleagues are part of a network of resources and expertise that sets our organization apart from the competition.


Applicants must be within driving distance to the Johns Creek, GA office to be considered for this role and have the ability to commute a minimum of three days per week.



What can you expect?

Opportunities for personal and professional growth and development.
Colleagues at MMA Southeast dont simply work together; we challenge each other to push further, think smarter, and love what were doing together. Our shared purpose is to be there for our clients in the moments that matter.


We will count on you to:

Certificates of Insurance
Provide proactive and effective customer service
Ensure certificates comply with Georgia law
Correspondence with clients and certificate holders
Verify that certificate coverages match the coverages in the policies
Process and file requests
Assist the team in various certificate related activities


What you need to have:

Excellent organizational & customer service skills
Able to research and analyze problems independently
Must have excellent written & verbal communication
Multi-tasked and detail oriented
Reliable and punctual
Must learn the Agency Management System and Document Imaging System
Must have Resident State Agents License or obtain within 90 days of employment


What makes you stand out:

Works well in a fast paced environment.
Ability to self-check for accuracy.
A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability


What is in it for you?

Medical, dental and vision insurance
401K and company match program
Company-paid Life and Disability offerings
Employee Stock Purchase Plan (ESPP)
Generous Paid Time Off (PTO) programs
Paid Parental Leave
Volunteer paid time off (VTO)
Career mobility
Pet insurance
Employee Resource Groups (ERGs)
Continuing education and training opportunities

MMA encourages all its colleagues to pursue dreams without limits. We promote curiosity and creativity. We gain new insight from diverse thinking and take risks on new ideas. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

We further believe a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep colleagues engaged and productive including: health and welfare, tuition assistance, 401K, employee assistance program, volunteer opportunities, and other programs. Our organization is no exception. MMA was named a 2021 Top Workplace for cultural excellence in the areas of professional development, DE&I practices, and employee well-being.


Marsh McLennan and its Affiliates are EOEMinority / Female / Disability / Vet / SexualOrientation / Gender Identity employers.


At MMA, your future is limitless. For more information about our company, please visit us at: (link removed)/careers.