Job Title:Sr. Associate PartnerManagement

Band: 4A

Education -Graduate preferably with an MBA

Reporting To: Office Head

Department: Agency

Location:-Malad and Borivali

Responsibilities

Responsible for

o Revenue targets of the unit

o Productivity of the unit

o Recruit, coach and develop Sales Managers and Agent Advisors

o Adherence to Customer service standards

Key Responsibilities:

Meet unit targets

Achieve revenue targets

Ensure implementation of GOLD system

Supervise the activity plan of Sales

Managers & Agents to ensure that these are fulfilled as per the desired standards

Ensure that all Sales Managers and Agents under supervision perform as per the

companys rules and regulations

Track productivity measures as for the unit:

AFYP

Case rate

Annual mode business

Persistency

Paid cases per agent

YTD appointments

SM appointments

Pro active agent retention

Annual FYC standards

Execute plans for growth of the agency

Identify, interview and select new Sales Managers from natural market and by networking

Ensure adherence to laid down sales and service standards for Sales Managers

Conduct weekly performance review and planning (PRP) for Sales Managers

Ensure retention of Sales Managers by formulating their development plans, meeting their training needs

and communicating with them on a regular basis

Build leadership pipeline of future SMs & APs from the unit.

Other Responsibilities:

HO co-ordination

Sales promotion activities

Assist in overall running of the G.O

Measures OF Success:

CGPA

AFYP

Case Rate

Recruitment

Retention

Persistency

GOLD Audit Rating

Active Retention

Number of promotions

Minimum Education:

Graduate preferably with an MBA

Minimum/Specific experience:-

Graduate preferably with an MBA

If MBA, minimum of 6 years of experience in sales and sales management, recruitment, supervision anddevelopment of people.

A graduate should have a minimum of 7-8 years of experience in the above domain.

Should have local market exposure and experience in process driven, quality sales organizations Graduatepreferably with an MBA.

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Regards

Chitra

9769460342