Job Title: HOA Community Manager

Department: Community Management
Reports To: Area Manager/Regional Director

Position Summary for the HOA Community Manager:
The HOA Community Director plays a vital role in managing a designated portfolio of communities, ensuring adherence to governing documents, and delivering exceptional customer service.

Responsibilities for the HOA Community Manager:

Governing Documents: Understand and apply Association governing documents, including CC&Rs, Bylaws, Rules, and Regulations.

Communication: Engage with homeowners, vendors, and service providers to maintain high-quality customer service.

Contract Management: Solicit, negotiate, and execute contracts with vendors and service providers.

Financial Oversight: Review, modify, and approve Association invoices; prepare annual budgets and financial reports.

Event Coordination: Plan, advertise, and attend Association events with Board approval.

Policy Implementation: Develop and implement policies as directed by the Board of Directors/

Meeting Facilitation: Schedule, organize, and facilitate Board of Directors meetings and special meetings.

Requirements for the HOA Community Manager:

• High school diploma or GED.


• 2+ years of HOA management experience.


• Strong interpersonal, communication, and organizational skills.


• Proficiency in computer programs (Microsoft Office, internet, email).


• Availability for evening and weekend work as needed.


• Contract administration.


• Vendor management.


• Valid drivers license.


• In-depth knowledge of budgets, financial administration and general accounting

Physical Demands & Work Environment for the HOA Community Manager:

• Utilizing personal automobile for commuting to and from assigned communities.


• Walking communities to inspect common areas per management contract.


• Sitting and standing for moderate periods of time.