This role is based at our United States HQ Office in Charlotte, North Carolina. This position is our Manager of Fundraising Campaign Performance and monitors field agent productivity. You will analyze KPSs to determine how we can perform better by City, State, and Campaign. Up to 50% travel in US and Canada.

Job Duties:
• Manager of Fundraising Campaign Performance:
o Monitor field agent productivity.
o Analyze KPIs to determine how we can perform better by City, State, Campaign.
o Deliver reporting and coaching to sales teams.
o Implement on-going fundraising best practices.
• Product Distribution:
o Implement and oversee weekly campaign changes. Weekly communications to Canadian ops department to execute necessary functions.
o Report against campaign movement and performance to the Senior Leadership Team.
• Internal Agency Management and Expansion:
o Manage relationships with all internal sales partners.
o Run a weekly call with each Regional Director. Present campaign quality reporting and sales performance reporting to elected lead/Globalfaces Senior Management.
o Integrate and support as required.
o Develop new fundraising managers and open up expansion territories.
• Customer Success Management Integration:
o Join weekly client calls on Mondays and Fridays to strategize Field Sales deliverables.
o Participate in all required client meetings, including New Client Business Development, Client Onboarding, Port mortem performance review.
o Coordinate with members of CS team as required.
• Recruiting Support:
o Recruiting escalations.
o Host calls with internal teams to report performance data.
What You Bring to the Role

Requirements:
• 5 years of experience as a Fundraising Manager
• 5 years experience in professional fundraising management, including responsibility for growth of sales teams.
• Past professional experience monitoring sales performance and preparing fundraising campaigns
• High school diploma