Job Title: iOS Service Delivery EngineerLocation Cincinnati / Chicago Onsite FTE Direct Hire 1. Deployment Management: - Coordinate and manage the deployment of iOS applications, ensuring a smooth and timely release process. - Collaborate with development teams to streamline deployment workflows and optimize release cycles. 2. Issue Resolution: - Troubleshoot and resolve technical issues related to iOS applications promptly. - Implement preventive measures to minimize potential service disruptions. 3. Quality Assurance: - Conduct thorough testing of iOS applications to guarantee high-quality deliverables. - Collaborate with QA teams to address and rectify reported bugs or issues. 4. Client Collaboration: - Act as a liaison between clients and development teams, understanding client requirements and ensuring their successful implementation. - Provide technical support and consultation to clients, ensuring a positive user experience. 5. Performance Monitoring: - Monitor and analyze the performance of iOS applications, implementing optimizations as needed. - Proactively identify potential performance bottlenecks and work towards continuous improvement. Requirements 1. Technical Proficiency: - Strong expertise in iOS development, including Swift and Objective-C. - Familiarity with iOS frameworks and tools for app deployment. 2. Communication Skills: - Excellent verbal and written communication skills. - Ability to effectively communicate technical information to both technical and non-technical stakeholders. 3. Problem-Solving Skills: - Proven ability to troubleshoot and resolve complex technical issues efficiently. - A proactive approach to identifying and addressing potential challenges. 4. Collaboration: - Experience collaborating with cross-functional teams, including developers, QA engineers, and project managers. - Ability to work in a fast-paced environment and adapt to changing priorities. 5. Client Focus: - Customer-oriented mindset with a commitment to delivering high-quality service. - Previous experience in client-facing roles is a plus. 6. Continuous Improvement: - Demonstrated commitment to staying updated on the latest iOS trends, technologies, and best practices. - Willingness to contribute to the improvement of deployment processes and workflows.